{"id":14,"date":"2026-06-22T18:23:08","date_gmt":"2026-06-22T18:23:08","guid":{"rendered":"https:\/\/yangoro.com\/?page_id=14"},"modified":"2026-07-05T16:01:04","modified_gmt":"2026-07-05T16:01:04","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/yangoro.com\/fr\/return-refund-policy\/","title":{"rendered":"Return &amp; Refund Policy"},"content":{"rendered":"<div style=\"max-width: 900px; margin: 0 auto; text-align: center; font-family: Arial, sans-serif; line-height: 1.7; color: #333;\">\n\n  <h1 style=\"font-size: 36px; margin-bottom: 10px;\">Return &#038; Refund Policy<\/h1>\n  <p style=\"font-size: 14px; color: #777;\">Last updated: 01\/07\/2026<\/p>\n\n  <p style=\"margin-top: 20px;\">\n    Thank you for shopping with us. We are committed to providing high-quality products and a smooth shopping experience. \n    Please read our Return and Refund Policy carefully.\n  <\/p>\n\n  <hr style=\"margin: 40px 0;\">\n\n  <h2 style=\"font-size: 26px;\">1. Returns<\/h2>\n  <p>\n    We accept returns within <strong>7\u201314 days<\/strong> of delivery. To be eligible for a return:\n  <\/p>\n\n  <ul style=\"list-style: none; padding: 0;\">\n    <li>\u2714 Item must be unused and in original condition<\/li>\n    <li>\u2714 Item must be in original packaging<\/li>\n    <li>\u2714 Proof of purchase is required<\/li>\n  <\/ul>\n\n  <p>\n    Items that do not meet these conditions may not be accepted for return.\n  <\/p>\n\n  <hr style=\"margin: 40px 0;\">\n\n  <h2 style=\"font-size: 26px;\">2. Non-Returnable Items<\/h2>\n  <p>The following items cannot be returned:<\/p>\n\n  <ul style=\"list-style: none; padding: 0;\">\n    <li>\u2716 Gift cards<\/li>\n    <li>\u2716 Downloadable or digital products<\/li>\n    <li>\u2716 Personalized or custom-made items<\/li>\n    <li>\u2716 Items marked as final sale<\/li>\n  <\/ul>\n\n  <hr style=\"margin: 40px 0;\">\n\n  <h2 style=\"font-size: 26px;\">3. Refunds<\/h2>\n  <p>\n    Once we receive and inspect your returned item, we will notify you of the status of your refund.\n  <\/p>\n\n  <p>\n    If approved, your refund will be processed within <strong>5\u201310 business days<\/strong> to your original payment method.\n  <\/p>\n\n  <p>\n    Please note that depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.\n  <\/p>\n\n  <hr style=\"margin: 40px 0;\">\n\n  <h2 style=\"font-size: 26px;\">4. Exchanges<\/h2>\n  <p>\n    We only replace items if they are defective, damaged, or incorrect.\n  <\/p>\n\n  <p>\n    If you need an exchange, please contact us with your order details and evidence (such as photos).\n  <\/p>\n\n  <hr style=\"margin: 40px 0;\">\n\n  <h2 style=\"font-size: 26px;\">5. Shipping Returns<\/h2>\n  <p>\n    Customers are responsible for return shipping costs unless the item received was damaged or incorrect.\n  <\/p>\n\n  <p>\n    We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.\n  <\/p>\n\n  <hr style=\"margin: 40px 0;\">\n\n  <h2 style=\"font-size: 26px;\">6. Late or Missing Refunds<\/h2>\n  <p>\n    If you haven\u2019t received your refund:\n  <\/p>\n\n  <ul style=\"list-style: none; padding: 0;\">\n    <li>\u2714 Check your bank account again<\/li>\n    <li>\u2714 Contact your credit card provider<\/li>\n    <li>\u2714 Contact your bank<\/li>\n  <\/ul>\n\n  <p>\n    If you have done all of the above and still have not received your refund, please contact us.\n  <\/p>\n\n  <hr style=\"margin: 40px 0;\">\n\n  <h2 style=\"font-size: 26px;\">7. Contact Us<\/h2>\n  <p>\n    If you have any questions about our Return and Refund Policy, please contact us:\n  <\/p>\n\n  <p>\n    \ud83d\udce7 Email: refunds@yangoro.com<br>\n    <a href=\"https:\/\/wa.me\/2348012345678?text=Hello%20Yangoro%2C%20I%20want%20to%20complain%20for%20a%20product%20refund%20or%20return\" target=\"_blank\" style=\"display:inline-block; background-color:#25D366; color:#fff; padding:15px 30px; font-size:18px; text-decoration:none; border-radius:6px; margin-top:10px;\">\n\ud83d\udc49 Discuter sur WhatsApp <\/a>\n  <\/p>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Return &#038; Refund Policy Last updated: 01\/07\/2026 Thank you for shopping with us. We are committed to providing high-quality products and a smooth shopping experience. Please read our Return and&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pagelayer_contact_templates":[],"_pagelayer_content":"","footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/yangoro.com\/fr\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yangoro.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yangoro.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/yangoro.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/yangoro.com\/fr\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":5,"href":"https:\/\/yangoro.com\/fr\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":130,"href":"https:\/\/yangoro.com\/fr\/wp-json\/wp\/v2\/pages\/14\/revisions\/130"}],"wp:attachment":[{"href":"https:\/\/yangoro.com\/fr\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}